Wisconsin 4 - Where do I check my data usage? You can view current usage and usage history by signing in to your Usage Meter page. First you should check your individual usage here — only a very small percentage of our customers use more than a terabyte a month, and we want to make sure you choose the data usage plan that works best for you.
Our data plans are based on a principle of fairness. Those who use more Internet data, pay more.
And those who use less Internet data, pay less. For those customers who use more than a terabyte a month, we offer an Unlimited Data Option.
The fee is independent of actual data usage. Enrollment goes into effect immediately when you choose the unlimited data option and applies to the calendar month in which you make the change.
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If you would like to add the Unlimited Plan to your account, please click here. We will send you an "in-browser" notice and an email letting you know when you approach, reach, and exceed a terabyte.
You can also elect to receive notifications at additional thresholds as well as set up mobile text notifications.
Usage notifications will not be sent to customers who enroll in the Unlimited Data Option. Below is an example of an in-browser notification. You can set your personal notification thresholds on your Usage Meter webpage in My Account. No matter how much data you use, your Internet service will never be interrupted.
This means that you will only be subject to overage charges if you use more than a terabyte for a third time in a month period. If you use more than a terabyte two times or less in a month period, your courtesy month balance will reset to two at the end of these 12 months. However, if you use more than a terabyte three times in a month period, no more courtesy months will be given.
Billing Cycle The charge for exceeding your data usage plan will appear on the bill statement following the last day of the month for which you exceeded your data usage plan or on the subsequent bill statement, depending on your bill cycle date.
The Flexible Data Option is available to our Economy Plus and Performance Starter customers and is specifically designed for casual or light Internet users who typically use 5 GB of data or less each month.
To enroll in the Flexible Data Option, please contact us.
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All customers in locations with an Internet Data Usage Plan receive a terabyte per month, regardless of their Internet tier of service. The plan also does not apply to Business Internet customers, customers on non-upgradeable Bulk Internet agreements, and customers with Prepaid Internet.
If you have more questions, please contact us.
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